Museum Accessibility

The Latvian National Museum of Art is open to everyone and strives to maintain an environment that is accessible and adapted to all. This section contains useful information about the accessibility of the museum and its services.

Service Accessibility 

• Useful information on accessing the museum by public transportation can be found here. 
• Information about the museum's opening hours and ticket prices is available here.
• Museum tickets can be purchased at the museum or remotely via the Mobilly mobile application.
• Information about free admission is available here. Free tickets are available at the ticket office (between floors 1 and 2) and the Information Point (2nd floor vestibule).
• Guided tours and activities can be adapted to the audience's needs by prior arrangement. Information about educational activities at the museum is available here. 
• Each exhibition has an accessibility description. It is available on the museum website under the exhibition section.

Car and Bicycle Parking 

• There are no parking places for visitors' private vehicles next to the Latvian National Museum of Art. Passengers can be dropped off in the driveway between the Latvian National Museum of Art and the Art Academy of Latvia.
• One free parking place for people with reduced mobility (holding a parking permit) is on the right side of the museum's main entrance.
• The nearest "Rīgas Satiksme" car park is at Kr. Valdemāra iela 5a, near the Riga Congress Centre (entrance from Kalpaka bulvāris). It provides 317 parking places as well as two wider parking places specially adapted for people with reduced mobility.
• Bicycle stands are on the left side of the museum's main entrance and the left side from the Esplanāde park side entrance.

Description of the Building

• The museum has two entrances – the main entrance from K. Valdemāra iela (there are 21 steps to reach the entrance) and a street-level entrance from the Esplanāde Park side.
• The museum floor plan is available here. 
• The lift (doors open to the width of 88–90 cm), platform lift (doors open to the width of 95 cm), and ramp (7.8% slope) provide access to all floors of the museum.
• The museum regularly changes exhibitions; therefore, some exhibition halls may be closed during your visit. Please follow the exhibition and activity calendar here. 
• Pictograms and wayfinding signs will help you to navigate around the museum.
• Benches are available inside exhibitions and vestibules.
• On the 2nd floor vestibule near the Information Point visitors can borrow a wheelchair and portable chairs (1.3 kg). The chairs can also be used as support while walking.
• The lighting inside the museum may be uneven. To receive detailed information about the level of lighting please contact us: (+371) 67 324 461, .
• If there are no warning signs before the entrance, the exhibition hall does not contain intense light effects, flashes, smoke, loud and sudden noises, or disturbing content.
• The air temperature inside the museum may vary but averages 19°C.
• Visitor flow can be higher during the first and closing weeks of the exhibitions. The lowest visitor flow usually is on weekdays after 15.00 and weekends before 11.00.
• Please follow the exhibition and activity calendar here, if you wish to visit the museum in a calmer period.
• Before the closing time of the museum (30 minutes and 15 minutes) audio announcements in Latvian and English are played informing visitors of the gradual closing of exhibition halls.
• Assistance dogs are permitted inside the museum.
• Free WiFi is available inside the museum. Network: Art-Museum-wifi, password: Latvianart1

Accessibility for visitors with children 

• The museum has a street-level entrance from the Esplanāde Park side.
• Pushchairs are allowed inside the museum. If necessary, pushchairs can be left on the 1st floor near the cloakroom.
• The lift (doors open to the width of 88–90 cm), platform lift (doors open to the width of 95 cm), and ramp (7.8% slope) ensure access to all exhibition halls for visitors with pushchairs.
• If required, please ask museum staff for assistance with:
  - opening wider the entrance door from the Esplanāde Park side;
  - reaching the ticket office located between the 1st and 2nd floors (tickets may also be purchased remotely using the Mobilly mobile application);
  - using the lockers (there are several steps between the lockers and the museum's 1st floor).
• Baby changing facilities are available in the toilet on the 1st floor opposite the museum's restaurant.
• Information about the museum's offer for families with children can be found here.

Accessibility  for visitors with reduced mobility 

• The museum has a street-level entrance from the Esplanāde Park side.
• The lift (doors open to the width of 88–90 cm), platform lift (doors open to the width of 95 cm), and ramp (7.8% slope) ensure access to all exhibition halls for visitors with reduced mobility.
• If required, please ask museum staff for assistance with:
  - opening wider the entrance door from the Esplanāde Park side;
  - reaching the ticket office located between the 1st and 2nd floors (tickets may also be purchased remotely using the Mobilly mobile application);
  - using the lockers (there are several steps between the lockers and the museum's 1st floor)
• Toilets for visitors with reduced mobility are available on floor 1 opposite to the museum's restaurant and on floor 4.
• On the 2nd floor vestibule near the Information Point visitors can borrow a wheelchair and portable chairs (1.3 kg). The chairs can also be used as support while walking.
• Assistant dogs are allowed inside the museum.

Accessibility  for visitors with visual impairment 

• The buttons in the control panel of the museum's lift are labeled in Braille. The control panel of the platform lift includes tactile numerals.
• The museum uses a unified wayfinding system. Stands with floor plans contain tactile information as well as information about permanent exhibitions in Braille.
• Informational materials in Latvian about exhibitions in digital format are available on the museum's website under each exhibition's accessibility description.
• For selected exhibitions informational materials in Latvian are available in large print. Printed copies are available at the entrance of the exhibition halls.
• Guide dogs are allowed inside the museum.

Accessibility for visitors with hearing impairment 

• Hearing loops for visitors with hearing impairment are available in the museum's 3rd floor vestibule and conference hall.
• Descriptions and/or subtitles for the soundtrack are provided as much as possible for video and audio works exhibited. 
• Before the museum closes (30 minutes and 15 minutes before) , audio announcements in Latvian and English inform visitors of the gradual closing of exhibition halls.
• Once a month the Latvian National Museum of Art offers guided tours with translation into Latvian sign language. 
• Assistant dogs are allowed inside the museum.

Accessibility for visitors with an intellectual impairment and mental health conditions 

• For selected exhibitions informational materials in the Latvian easy language are available. Materials are available at the entrance of the exhibition halls and on the museum's website under each exhibition's accessibility description.
• For museum activities for visitors with intellectual impairment and mental health conditions, please contact us: (+371) 67 324 461, .

If you have specific accessibility requirements, questions, or suggestions for improving the accessibility of the museum, please contact us: 
T: (+371) 67 324 461; E: .